Hello. My toilet cistern doesn't have an overflow. Instead, there is a gadget which covers a h*** in the syphon. It has a float which pops and stops the incoming water in case of an overflow. I would rather not close the h*** off with duct tape, just in case!Regards,XXXXX XXXXX

Hi I am Rick, UK Plumber, I have never seen the like of what you describe and in fact it would not be approved under UK bylaws, your cistern must have an overflow as no valve made can be assumed to shut of under fault situations, you probably have an overflow through the siphon as the top is low enough tho allow water to go into the pan on too high a fill situation, the h*** you refer to will be a flush amount control high/low, your fault will most probably be the flush diaphragm needs replacing, regards Rick

Hello Rick,I have just looked again at the cistern. There is no overflow arrangement, which is why this gadget was fitted. (The flush only operates if the h*** (15mm) is airtight, that is, covered by the rubber plug or by my thumb.) The operating note explains that if the water gets too high in the cistern the float pops up and opens the h***. This allows water to escape into the syphon. Couldn't have asked for more. I cannot thank you enough for your help. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!Los Angeles, CA

Thank you for all your help.

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

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